Introduction
Stark Enterprises ("we," "our," or "us"), operating as a proprietorship firm (GSTIN: 27AOXPJ8637F2Z8), developed the Udyam Registration mobile application ("App") to facilitate business registration services under the Udyam Registration scheme. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By downloading, installing, or using the Business Guide for MSME Registration (Unofficial), you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the App.
About Business Guide for MSME Registration (Unofficial)
The Business Guide for MSME Registration (Unofficial) is a paid service (₹999) that assists Indian businesses and entrepreneurs in registering for Udyam certificates. The App provides a streamlined interface for submitting registration applications through our service.
Important Note: We are an independent service provider and are not affiliated with, endorsed by, or connected to the Government of India or the Ministry of Micro, Small and Medium Enterprises (MSME). We provide assistance services for Udyam registration applications.
Information We Collect
Personal Information Collected Through the App:
- Business Information: Business name, type of business, business address
- Owner/Proprietor Information: Full name, contact details
- Contact Information: Mobile number, email address
- Identification Details: PAN number, Aadhar number (as required for Udyam registration)
- Payment Information: Transaction details (processed securely through Razorpay payment gateway)
- Application Tracking ID: Unique identifier for tracking your application status
Automatically Collected Information:
- Device Information: Device type, operating system version, unique device identifiers
- Usage Data: App features accessed, time spent in app, interaction patterns
- Technical Data: IP address, mobile network information, app version
- Error Logs: Crash reports and performance data to improve app stability
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To process your Udyam registration application and submit it through our service
- Payment Processing: To process the ₹999 service fee through Razorpay payment gateway
- Application Tracking: To enable you to track the status of your registration application
- Communication: To send updates about your application status, respond to inquiries, and provide customer support
- App Improvement: To analyze usage patterns and improve app functionality and user experience
- Technical Support: To diagnose and fix technical issues, bugs, and crashes
- Compliance: To comply with legal obligations and maintain business records
- Fraud Prevention: To detect and prevent fraudulent transactions and unauthorized use
Payment Information and Security
All payment transactions (₹999 service fee) are processed through Razorpay, a PCI-DSS Level 1 compliant payment gateway. We do not store or have access to your complete credit card, debit card, UPI, or net banking credentials.
Razorpay securely handles:
- Card details encryption and tokenization
- UPI payment processing
- Net banking authentication
- Payment confirmation and receipts
We only receive transaction confirmation details (transaction ID, amount, status) from Razorpay. For more information, review Razorpay's privacy policy at https://razorpay.com/privacy/.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in:
- Payment processing (Razorpay)
- Cloud hosting and data storage
- Analytics and app performance monitoring
- Customer support services
- Legal Compliance: When required by law, court order, government regulation, or to protect legal rights
- Business Operations: Your application data is submitted through our service for Udyam registration processing
- Business Transfers: In the event of merger, acquisition, or sale of business assets
- Safety and Security: To protect the rights, property, or safety of our users and the public
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All data transmitted between the app and our servers is encrypted using SSL/TLS protocols
- Secure Storage: Personal information is stored on secure servers with restricted access
- Access Controls: Limited employee access to personal data on a need-to-know basis
- Regular Audits: Periodic security assessments and vulnerability testing
- Payment Security: PCI-DSS compliant payment processing through Razorpay
However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for the following periods:
- Application Data: Retained for a minimum of 7 years for business records and compliance purposes
- Payment Records: Retained as required by Indian tax and accounting laws (typically 7 years)
- Communication Logs: Retained for 2 years for customer support and quality purposes
- Technical Data: Anonymized and aggregated data may be retained indefinitely for analytics
You may request deletion of your personal data by contacting us, subject to our legal and contractual obligations.
Your Rights and Choices
Under Indian data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Objection: Object to processing of your personal data for certain purposes
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us using the information provided below.
App Permissions
The Business Guide for MSME Registration (Unofficial) requests the following permissions:
- Internet Access: Required to submit applications and process payments
- Network State: To check connectivity before submitting data
- Storage (Optional): To save application drafts locally on your device
- Camera (Optional): To scan documents if you choose to upload document images
You can manage app permissions through your device settings at any time. Denying certain permissions may limit app functionality.
Third-Party Services
The App integrates with the following third-party services:
- Razorpay Payment Gateway: For secure payment processing
- Google Play Services: For app distribution and updates (Android)
- Analytics Services: To understand app usage and improve performance
These third-party services have their own privacy policies. We encourage you to review them.
Children's Privacy
The Business Guide for MSME Registration (Unofficial) is intended for business owners and entrepreneurs aged 18 and above. We do not knowingly collect personal information from individuals under 18. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately.
Cookies and Tracking
The mobile app does not use cookies. However, we may use similar tracking technologies such as:
- Analytics SDKs: To track app usage and performance
- Crash Reporting Tools: To identify and fix bugs
- Session Tokens: To maintain your login session securely
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or app features. We will notify you of significant changes through:
- In-app notification when you open the app
- Email notification to your registered email address
- Updated "Last updated" date at the top of this policy
Your continued use of the App after changes are posted constitutes acceptance of the updated Privacy Policy.
Disclaimer
Independent Service Provider: Stark Enterprises is an independent service provider offering assistance with Udyam registration applications. We are not affiliated with, endorsed by, or connected to:
- The Government of India
- The Ministry of Micro, Small and Medium Enterprises (MSME)
- The Udyam Registration Portal
- Any government department or agency
We charge a service fee (₹999) for our assistance in preparing and submitting your Udyam registration application. The official Udyam registration process through the government portal is free of charge.
Governing Law
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy or the use of the App shall be subject to the exclusive jurisdiction of courts in Sangli, Maharashtra, India.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- App Name: Business Guide for MSME Registration (Unofficial)
- Developer: Stark Enterprises (Proprietorship)
- Address: 59/A, Panjab Bank Apart, Police Line Road, Sangli, Maharashtra 416416, India
- Email: maheshjd555@gmail.com
- Phone: +91 90966 31021
- GSTIN: 27AOXPJ8637F2Z8
- Support Hours: Monday to Saturday, 10 AM - 6 PM IST
Acknowledgment
By using the Business Guide for MSME Registration (Unofficial), you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.